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nominated 2022

User perspectives on searching for mental health information online

Norfolk and Waveney Clinical Commissioning Group (CCG)

Information Health

Norfolk and Waveney Clinical Commissioning Group (CCG) wanted a better understanding of how people search for information about mental health online. They wanted to use this information to inform their future plans to provide better self-help information and ultimately, to be able to communicate those plans to local services.

Working with the UEA, The User Story, NHS Norfolk and Waveney CCG and EIRA jointly funded the resulting report.

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Designers

The User Story – Authors: Katie Fisher, Dr Laura Biggart, Jada Walker-Mitchell, Rosalyn Seabright, Noa Phillips, Catherine Sayer

Year

2022

Category

Concept

Country

United Kingdom