Designers
Ingo Wloch, Fabian Hassel
Year
2025
Category
Product
Country
Germany
Design Studio / Department
UX/UI Design
Three questions to the project team
What was the particular challenge of the project from a UX point of view?
A key challenge was balancing simplicity with the complexity of hospital-specific workflows and ever-changing regulations while catering to the differing needs of clinical coders and medicine controllers. Maintaining ease of use while accommodating such diverse requirements was a constant, yet rewarding, design task.
What was your personal highlight in the development process? Was there an aha!-moment, was there a low point?
The first major aha moment was after the first set of usability tests which uncovered that the vast majority of features built within most coding products are obsolete. A low point was uncovering hospital-specific workflows and having to make them work for the rest of the users.
Where do you see yourself and the project in the next five years?
We are already seeing the hospital coding field shifting in response to our software offering. We further hope to drive a much-needed change within overall hospital IT, helping not only coders and controllers make better decisions but also doctors, nurses as well as hospital C-level executives.