Designers
Stefania Kouzeli, Marios Natsos, Margarita Skiada, Roxani Skiada, Stelios Xenakis, Constantina Stratoudaki, Matt Mccrory, Argyris Michaletos
Year
2025
Category
Product
Country
Greece
Design Studio / Department
Design department
Three questions to the project team
What was the particular challenge of the project from a UX point of view?
The key UX challenge was balancing the complexity of AI-driven features with the need for simplicity and usability. Recruiters and hiring managers required powerful tools like AI screening, job matching, and salary estimations, but these had to integrate seamlessly into their workflows without adding cognitive load. Additionally, ensuring fairness and transparency in AI interactions was critical to building trust. Designing for diverse user groups from tech-savvy recruiters to candidates unfamiliar with AI required intuitive interfaces, clear explanations, and thoughtful accessibility to create a solution that felt both powerful and approachable.
What was your personal highlight in the development process? Was there an aha!-moment, was there a low point?
A personal highlight was seeing user feedback directly shape the product during iterative testing. An aha! moment came when users praised the AI screening assistant for saving hours on candidate evaluation, validating the design impact. The low point was early on, when some users found AI-generated insights overwhelming or unclear. This challenged us to refine the UI and incorporate transparent explanations, making the features more intuitive and offering more customisation options for the users. Overcoming this hurdle reinforced the value of user-centered design, turning potential frustration into a powerful, trusted tool that users started to embrace.
Where do you see yourself and the project in the next five years?
In five years, I see this project evolving into a leading, fully adaptive recruitment solution, seamlessly integrating emerging AI advancements like generative AI and predictive analytics. It will not only enhance hiring efficiency but also proactively address challenges like workforce diversity, inclusion, and retention. As a team, we envision continuing to push the boundaries of UX in AI-driven tools, ensuring they remain intuitive, ethical, and impactful. By fostering collaboration between technology and human expertise, we aim to create experiences that redefine how organizations attract, assess, and retain top talent globally.
