Manager Hub

Three questions to the project team

What was the particular challenge of the project from a UX point of view?
The true challenge was not information design, but respecting the emotional and cognitive load of managers. Manager Hub needed to support leaders who are already stretched thin, balancing people, performance, pay, and compliance, often with little time and even less clarity. From a UX perspective, the task was to distill vast, cross-product signals into moments of calm and confident direction. Every metric had to earn its place. Every insight needed to be immediately understood and actionable without adding to the noise or pressure managers already carry. Finally, people conversations completed the puzzle, enabled through AI-guided 1:1 Connects embedded within everyday workflows, so guidance feels contextual, timely, and supportive.

What was your personal highlight in the development process? Was there an aha!-moment, was there a low point?
Our "aha" moment emerged not at the end, but at its very inception. While researching operational efficiency across orgs, a powerful, unspoken truth surfaced repeatedly: Managers have an outsized impact on org outcomes and individual careers, yet they are often the least supported in making that leap. This insight reshaped everything! It reframed managers not as overseers, but as multipliers of culture, performance, and potential. Recognizing this gap led to the birth of Manager Hub—a central insight console designed to support managers where it matters the most. By pairing real-time visibility with AI-first note collation and seamless task tracking, Manager Hub turns everyday moments into meaningful progress that compounds into big wins.

Where do you see yourself and the project in the next five years?
Manager Hub will mature into a catalyst for inclusive, sustainable workplaces, growing alongside every manager. It will adapt to individual styles, experience levels, and leadership journeys through contextual coaching, nudges, and benchmarks that turn daily work into continuous development. As a plug-and-play layer, it will integrate seamlessly with everyday tools. Deeper employee listening, team trends, and teammate comparisons will enable bias-free decision-making. Agentic capabilities will automate non-strategic tasks, freeing managers to focus on judgment and empathy. Collective intelligence across managers and their managers will surface systemic patterns, helping orgs make fairer decisions and build healthier workplaces at scale.