OtoKiosk: How to lower medical barriers through UX
In this Deep Dive Carlo Baruffini, Senior Product Owner and Simone D'Alena, Senior Product Designer both at Amplifon SpA. will walk us through the Award-winning product "OtoKiosk”.
About the Project: OtoKiosk
Winner of the UX Design Award | Product 2026
OtoKiosk is a self-guided hearing tool installed in kiosks at strategic locations to enable self-monitoring and reduce fear around checks. Using iPad technology and certified headphones, OtoKiosk provides a reliable hearing profile in minutes. An AI tutor guides users in their language throughout the test. For those with hearing loss, personalized simulations show the benefits of hearing aids, helping overcome resistance and encouraging awareness, autonomy, and follow-up.
Jury Statement, UX Design Awards – Spring 2026:
“OtoKiosk is a highly relevant solution that addresses the widespread issue of untreated hearing loss. It overcomes barriers of access, stigma, and literacy by providing a self-administered, certified screening experience. The jury was convinced by the combination of strong user research, clear KPIs, and measurable year-over-year adoption paired with an avatar-guided interface that enables nearly anyone to independently complete the test. The work demonstrates particular strengths in accessibility and clarity. It offers features such as large print, audio support, intuitive visual language, simplified flows, and personalized hearing aid simulation. By providing medical-grade screenings outside of clinics, OtoKiosk clearly demonstrates social value, scalability, and meaningful impact, especially in underserved communities.”
About the Format:
Deep Dive: Award Winners presents outstanding projects from the professional Award categories Product and Concept. The format, interactive live presentations followed by a Q&A session, offers behind-the-scenes insights into award-winning projects and facilitates a dialogue with successful experience design teams.
Presented by Ake Rudolf, Award Director & Head of Strategy, International Design Center Berlin (IDZ) and Júlia Doñate Project Manager of the UX Design Awards.
