Smart UX for Seamless IT
In this Deep Dive Lan Norwood, Design Director and Kay Song and Felipe Engelmann, both Senior Design Manager at HP Inc. will walk us through the Award-winning product „ HP Workforce Experience Platform”.
About the Project: HP Workforce Experience Platform
Winner of the UX Design Award | Product 2025
The HP Workforce Experience Platform (WXP) is a modular, AI-driven software platform that helps IT teams run large digital ecosystems efficiently, including PCs, Macs, printers, video conferencing, virtual machines, software, phones, and tablets. Today's IT leaders don't simply buy hardware; they need a single, orchestrated approach that manages hardware and software, delivering the digital employee experience (DEX) their employees need and expect.
Jury Statement, UX Design Awards – Autumn 2025:
“The HP Workforce Experience Suite is beautifully designed to enhance enterprise IT management. It provides proactive support and issue resolution based on employee experience metrics. With the ability to manage over 781,000 devices and 11 million monthly issues, the suite demonstrates outstanding scale and integration. Grounded in extensive user research, its state-of-the-art interface emphasizes unified design and accessibility. Innovative features like the AI-powered Fleet Explorer simplify device management, and the Sustainability Dashboard tracks environmental impact.”
About the Format:
Deep Dive: Award Winners presents outstanding projects from the professional Award categories Product and Concept. The format, interactive live presentations followed by a Q&A session, offers behind-the-scenes insights into award-winning projects and facilitates a dialogue with successful experience design teams.
Presented by Ake Rudolf, Award Director & Head of Strategy, International Design Center Berlin (IDZ) and Júlia Doñate Project Manager of the UX Design Awards.
