Philips Sounds
In this Deep Dive Andreas Walden, Leader Usability at Philips, and Yoko Sen, Sound Artist and Founder of Sen Sound, will walk us through the Gold Award-winning project „Philips Sounds”.
About the Project: Philips Sounds
Winner of the UX Design Award | Gold 2023
Noise in hospitals impacts the quality of life and health of patients, their families and healthcare workers. Patient monitors create up to 82% of device sounds in the Intensive Care Unit (ICU), which impedes patients’ recovery and clinicians’ delivery of care. The new patient monitoring sounds reduce alarm noise up to 66%. Additionally, they are as functional as the original tones, but they are also sensible and less disturbing. This will impact any patient and caregiver in hospitals worldwide.
For regulatory reasons, this session is unfortunately not available as a recording.
UXDA jury members Pelin Celik and Hamed Yahyaei:
“Philips Sounds demonstrated an excellent end-to-end experience design focusing on design thinking, simplicity, and applying participatory design. It considers design research and the feedback from the community to co-create and redesign one of the iconic healthcare sounds for creative purposes. Targeting this problem could improve both the customer / patient experience and employee / caregiver experience in hospitals. Philips Sounds does this while taking care of safety standards and the mental health of hospital visitors who are often already stressed and worried for their loved ones.”
About the Format:
Deep Dive: Award Winners presents outstanding projects from the professional Award categories Product and Concept. The format, interactive live presentations followed by a Q&A session, offers behind-the-scenes insights into award-winning projects and facilitates a dialogue with successful experience design teams.
Presented by Ake Rudolf, Head of Strategy at International Design Center Berlin (IDZ)
