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Designers

Philips Experience Design Studio, Böblingen / Sen Sound, LLC

Year

2023

Category

Product

Country

Germany

»Philips Sounds demonstrated an excellent end-to-end experience design focusing on design thinking, simplicity, and applying participatory design. It considers design research and the feedback from the community to co-create and redesign one of the iconic healthcare sounds for creative purposes. Targeting this problem could improve both the customer / patient experience and employee / caregiver experience in hospitals. Philips Sounds does this while taking care of safety standards and the mental health of hospital visitors who are often already stressed and worried for their loved ones.«

Pelin Celik & Hamed Yahyaei