DB Info 4.0 - Pia mobil

Deutsche Bahn Station & Service AG

Pia mobil is the digital extension of the physical DB Information 4.0. It enables employees to offer passengers targeted information directly at the platform, such as details on the station, on trains, connections, or incidents. In addition, the app offers digital certificates that can be easily scanned by passengers with their smartphones. The product is based on the existing desktop application Pia, the DB UX Guide, and on continuous interviews with DB employees.