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nominated 2023

LIBERTY CLAIMS TRACKING

LIBERTY SEGUROS

Information Customer Portal Finance Mobility

LIBERTY CLAIMS TRACKING is a digital tool built on a web platform with 24/7 availability, which allows our clients to monitor the progress of the repair of their insured property in real-time. They can find all the information regarding the claims handling process, including the stages of entry into the workshop. This application aims to increase the peace of mind of our users by mitigating the collateral symptoms of stress and anxiety during a moment of distress and fear caused by a collision.

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Designers

CX Management

Year

2023

Category

Concept

Country

Colombia

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