Designers
Sonam Garg
Year
2025
Category
New Talent
Country
United Kingdom
School
Kingston University
Teacher
Jayaramakrishnan Kiruthika
Three questions to the project team
What was the particular challenge of the project from a UX point of view?
Designing a donation app for volunteers, donors, and organizations presented unique UX challenges. The primary hurdle was addressing diverse user needs—volunteers managing schedules, donors seeking transparency, and organizations requiring tools for resource management—while maintaining a cohesive interface. Balancing simplicity and functionality was crucial, achieved through minimalist design and progressive disclosure. Building trust required impact visualizations, transparent reports, and verification badges. Encouraging collaboration among user groups involved integrating real-time communication tools. Fostering community through gamification, addressing ethical concerns, and simplifying onboarding were critical.
What was your personal highlight in the development process? Was there an aha!-moment, was there a low point?
A personal highlight in the development process was the 'aha!' moment when we realized the power of impact visualization. Creating dashboards that showed donors and volunteers the tangible outcomes of their contributions transformed user engagement, fostering trust and motivation. setback occurred when integrating real-time communication features for collaboration between users. Initial attempts led to a cluttered interface and confusion, as messages from volunteers, donors, and organizations This lack of structure frustrated users, who found it difficult to track relevant updates or coordinate effectively. Despite the initial challenge, this setback ultimately improved the app’s functionality and user satisfaction.
Where do you see yourself and the project in the next five years?
In the next five years, I envision the project evolving into a global platform that seamlessly connects volunteers, donors, and organizations, fostering a more impactful and transparent giving ecosystem. By leveraging advancements in AI, we could offer personalized recommendations for causes, automate resource allocation, and optimize volunteer matching. Personally, I see myself continuing to innovate in user-centric design, exploring emerging technologies to enhance community engagement. The ultimate goal is to create a platform that not only facilitates contributions but fosters a lasting culture of transparency, collaboration, and meaningful giving worldwide.
