Designers
Fragkiskos Larozas
Year
2025
Category
Product
Country
United Kingdom
Design Studio / Department
Product team
Three questions to the project team
What was the particular challenge of the project from a UX point of view?
The main UX challenge was presenting complex data – energy consumption, cost savings, CO2 emissions, and tariff calculations – in a way that was intuitive and accessible for our diverse user base. Initially, users struggled to interpret their session data in the insights tab, hindering their ability to understand their energy usage and make informed decisions. To overcome this, we redesigned the tab to allow users to view data over flexible time periods (daily, weekly, monthly). This gave them a clearer picture of their energy consumption patterns, empowering them to manage their EV charging more effectively and reduce their environmental impact.
What was your personal highlight in the development process? Was there an aha!-moment, was there a low point?
A personal highlight was observing users interact with the app during our first round of testing. It was rewarding to see how people used it, to gather direct feedback and to hear comments like 'It does everything I need it to… It's a great app, and Powerverse improves it regularly'. This process was invaluable in shaping the app design.
Our 'aha!' moment came when user feedback revealed that the sliders for prioritising cost and CO2 savings were overwhelming and confusing. To simplify this, we replaced the sliders with three profiles – cost saving, CO2 saving, and combo saving. Users could easily select their preferred optimisation with a single tap. This significantly improved user satisfaction and made the app more user-friendly.
Where do you see yourself and the project in the next five years?
In the next 5 years, Raya will become an integral part of the home, integrated into everyday life and enabling people to 'unthink energy.' By optimising energy usage in real-time - automatically switching tariffs, providing predictive maintenance, & identifying cost-saving opportunities – Raya will empower users to reduce their energy bills & carbon usage. Through personalised services, improved energy efficiency, & connected convenience powered by data and AI, Raya will transform how customers & businesses interact with energy, fostering a more sustainable future. Our partnerships with leaders in manufacturing, energy retail, & automotive sectors will accelerate this transition to a smarter, more efficient, & data-driven electric future.
