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product 2016

Die DPD App: Paketversand bequem und flexibel

DPD Dynamic Parcel Distribution GmbH & Co. KG

Service Logistics

With an app which is unique for the industry parcel service provider DPD has added digitalised parcel deliveries with gamification character to classical parcel shipping. The DPD app provides consignees with an optimised flow of information, thanks to its one-hour delivery window forecast and map-based live online tracking function. A range of options are available for redirecting parcels, for example to a parcel shop, the consignee's place of work or a specific neighbour. In addition, a digital service-rating function provides a new feedback channel, and consignees who are especially satisfie

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Designers

DPD Dynamic Parcel Distribution GmbH & Co. KG

Year

2016

Category

Product

Country

Germany

»The DPD app takes the service experience in the logistics sector to an entirely new level. For users, the app allows real-time tracking of shipments as well flexible management of preferences. If required, deliveries can even be redirected shortly before arrival. Rating and tipping functions enable immediate feedback and maximise interaction between the providers and users of the services. With the DPD app, services are transparent, controllable and dedicatedly tailored to the needs of users.«