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nominated 2021

HP Live UI: App Assisted Printer Setup

HP Inc.

Work Device & Office Solution Office Environment

HP Live UI is the UX design for an app assisted and guided set-up experience for HP printers as part of the HP Smart App. The app-assisted setup instructions guide users step-by-step in loading paper, installing ink, and additional tasks by using detailed 2D animations and translated instructions—an improvement over printed instructions, which only provide static illustrations. This provides a robust instructional experience, eliminating ambiguity and potential friction during printer setup.

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Designers

Global Experience Design Group, HP Inc.

Year

2021

Category

Product

Country

United States

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